Shipping Fees

We offer a flat rate shipping fee of $20. Orders of $100 or more (before taxes) are eligible for free shipping. You must enter the discount code FREE at time of checkout to receive free shipping. Please note the system will NOT automatically apply the discount.

 

Return Policy

We do not accept returns. Exchanges on products within 7 days with receipt. Items must be in new condition. If you have any questions about the delivery and shipment or your order, please contact us at reception@divineclarity.com or 1-204-223-8778. Please note all return/exchange shipping fees will be the responsibility of the customer.

 

Terms of Service

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

We make every effort to fulfill your order within 2 business days of the date of your order. “Business day” means Monday to Friday, except holidays. Please note we do not ship on Saturdays or Sundays. You will be sent an email to notify you when the package has been fulfilled/shipped.

All ordered are shipped with Canada Post. Insurance can be added upon request at an additional fee. Please note shipping/delivery times vary based on location and are not guaranteed by Divine Clarity Inc.

Customers are responsible for any duty or handling fees (if applicable) upon delivery/pick up. Divine Clarity Inc. is not responsible for any damaged or lost packages incurred en route.

Please send all questions, comments or feedback to us at reception@divineclarity.com.

 

Privacy Policy

Divine Clarity Inc. is the sole owner of the information collected on this site. Divine Clarity Inc. only has access to/collect information that you voluntarily give us via email or other direct contact from you. Divine Clarity Inc. will not sell or rent this information to anyone.

Divine Clarity Inc. will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, Divine Clarity Inc. may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contact at any time by selecting unsubscribe or contacting us at reception@divineclarity.com.